About Us
Full-chain self-operation is our promise of trust.
At PrimeBay, we believe "trust" comes from "control". We insist on heavy asset investment, building a closed-loop system of self-operated customs broker + self-operated overseas warehouse + own truck fleet.
Our Mission
Deliver visible peace of mind and efficiency to global traders with a 100% self-controlled supply chain.
Our Vision
Become the most trusted end-to-end logistics provider in US-China cross-border trade.
Our Values
Self-operation as foundation · Compliance as principle · Efficiency as priority · Customer first
Transparency Commitment
We dare to promise, so you can rest assured
No Hidden Fees
All fees disclosed upfront, clearly stated in contracts, no surprise charges.
Damage Compensation Standard
Clear compensation terms, fast claims process, maximum protection for your goods.
Real-time System Data
WMS/TMS data syncs in real time, check inventory, clearance, and transport status anytime.
Compliance Guarantee
Full import/export qualifications, expert in FDA, EPA certifications, high clearance rate.
Our Journey
From startup to industry leader
Our Partners
